Hi John,
I hope you’re well.

I just wanted to send my sincere thanks for everything you have done for my Grandma and family over the last week. The service on Wednesday went exactly as we had hoped and everything came together perfectly. Although I only spoke with you twice before Wednesday, your genuine care and concern for my family during this time and your honesty meant that when I did see you on Wednesday I felt like I was seeing an old friend and felt at ease knowing everything would be fine.

To have someone as caring and professional as yourself with our family every step of the way through what is quite a sad and trying time has been a blessing and we are so grateful for the service you provided. I am so glad Sue referred you to my Mum, we couldn’t have asked for anyone better!

My sincere thanks again.My sincere thanks again.
Kind Regards,
Jessica (Jayne Sullivan’s daughter.)

Oct 2016