Dear John
My sisters Angela, Pauline, Patricia, Wendy and I want to thank you and your colleagues for your professionalism, kindness and respect in helping us farewell our mother, Marie. The funeral was a fitting farewell to her. Everything happened exactly according to plan on the day and was done to a high standard. The flowers were beautiful. We appreciate all you did to make it a memorable occasion.
You provided regular support in the period before the funeral and I do appreciate that.
Helen
September 2018