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Dear John, Vicki and all your wonderful staff,

From the bottom of my heart, thank you for all of your heartfelt efforts and guidance that you extended to us with the very recent passing of my beloved mother, Kathy Kotlar. Having not had the misfortune to have experienced the passing of a close loved one, you walked my family and myself through the difficult process with a personal touch that my mum would’ve appreciated and deserved.

From the 2 hour chat & humor on our first meeting, to the final stage we felt mum was in good hands. Thank you Vicki for listening to our requests for the floral arrangement and delivering a memorable colorful effort that we will always cherish.

We are grateful beyond words for all that you provided to us, right down to the tea and rocky road.

Take care always.

Kind Regards,
The Hoopers.

October 2018

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