“Dear John and staff at the Blacktown Office, On behalf of my family I would like to thank you and all your staff for your professionalism. You made a very difficult time bearable through your attention to detail, personal touches and staff commitment to assisting us all in a very sad time. This was demonstrated by one of your staff recognising the distress of one of the mourners who was not able to place a rose on our Mother’s coffin. This staff member was obviously closely observing the service and found a rose to give to the woman in distress and this went a long way to assisting her in her grief. Again we thankyou very much and are happy to recommend the services of you and your company to anyone who [unfortunately] may need it in the future. “

Kind Regards,
Prior Family

6th February 2013