“I have sent you a thank you card but I feel it doesn’t tell you enough how much I appreciated everything you did for us during the passing of my mother Nadia Green. You were really a light for me in these dark days. You really have found your true calling in life. In everything that has happen you were the most understanding and compassionate person I have met throughout this ordeal. I have not gone through anything like this before and I am glad that I will always remember your warm nature and the look of real empathy in your face. Being in customer service myself I have really lost faith in humanity the way we are treated these days, no thanks, not please, no anything. You really have brought my faith back that some people out there really do care. I wish you all the best with your endeavors. Thank you from the bottom of my heart.”

Lots of love,
Vanessa Fields